QUESTIONS ABOUT THE COMPANY

How should I contact LOVE BRAND & Co.
The best way to contact us anytime anywhere is by email: info@lovebrand.com
What are LOVE BRAND & Co. company details?
LOVE BRAND & Co. Ltd, Company No. 5940754, official registered office is at 30 Harcourt Terrace, London, SW10 9JR, UK. VAT No. 995773838
Could I work for LOVE BRAND & Co.?
If you are interested to work for LOVE BRAND & Co. on a full time or internship basis, please email CV’s and covering letters to info@lovebrand.com

QUESTIONS ABOUT THE CHARITY

How much money from my order goes to Charity?
5% of our gross profit of your order goes to charity. That is simply 5% of the money you have spent on the products after the cost to make the product
How can I find out about where the donation from my order goes?
For information on our charity partnership and projects, please see CONCEPT and OUR CHARITY PARTNER on the homepage.

Do LOVE BRAND & Co. Classic Trunks come up true to size?
Yes, our Classic Trunks are true to Classic European sizing.
What size do I need?
LOVE BRAND & Co. Classic Trunks range from size XXS-XXL.
XXS (Ages 1-3)
XS (Ages 4-6)
S (Ages 7-9)
M (30”-32”)
L (34”-36”)
XL (38”-40”)
XXL (42”-44”)
What is the fit?
LOVE BRAND & Co.Trunks are tailored for a relaxed fit, cut just above the knee. The drawstring waistband gives flexibility within sizes.

Can I order over the phone?
The easiest way to order is online, but we also take orders by phone +44 (0) 2073738338.
Can I order in Bulk? For bulk purchases or wholesale enquires, please email info@lovebrand.co or call Sales on +44 (0) 2073738338.
Can I buy LOVE BRAND & Co. in shops?
Please see STOCKISTS at the footer of the homepage.
Can I buy direct from LOVE BRAND & Co. showroom?
Yes, please see our PERSONAL SHOPPING EXEPERIENCE on the homepage.

What forms of payment to you accept?
We accept all major credit and debit cards (exc American Express) on our secure online checkout system. In the event of a problem at our checkout please try caching your browser and make sure it is up to date.
Are my financial details secure?
LOVE BRAND & Co. does not store any customer financial details.

What are your shipping rates?
We try and make buying and shipping LOVE BRAND & Co. as easy as possible. We have simple flat rates for orders to the UK, Europe and the Rest of the World, regardless of basket size. For more information please see SHIPPING on the homepage.
Do you deliver to anywhere in the world?
Yes, we can deliver anywhere in the world using Fedex International.
How long do shipments take?
Deliveries to the UK are next day delivery. Deliveries to Europe and the Rest of the World are between 2-5 working days. For more information please see SHIPPING on the homepage.

Can I return orders?
Yes, all items can be returned provided the returned products comply with our full terms and conditions. For all information on returns our policy please see RETURNING on the homepage.
How will I know my returned item has been received?
LOVE BRAND & Co. will contact you by email or phone to confirm all details regarding any returned item for exchange or refund.