QUESTIONS ABOUT THE COMPANY
How can I contact LOVE BRAND & Co.?
The best way to contact us anytime anywhere is by email: info@lovebrand.com or give us ring on +44 (0) 2073738338.
Can I visit you?
Our flagship boutique and Head Office in London is at: 5 Park Walk, London SW10 0AJ, UK. (Opening Hours: Monday - Sunday 10am-6pm)
What are LOVE BRAND & Co. company details?
LOVE BRAND & Co. Ltd, Company No. 5940754. Registered office: Craven House, 16 Northumberland Avenue, London, WC2N 5AP, UK. VAT No. 995773838
Could I work for LOVE BRAND & Co.?
If you are interested to work for LOVE BRAND & Co., please email CV’s with a covering letter to info@lovebrand.com
QUESTIONS ABOUT CHARITY
How much money from my order goes to Charity?
5% of all sales by LOVE BRAND & Co. is donated to charity to help elephant conservation.
Which Charities does LOVE BRAND & Co. donate to?
LOVE BRAND & Co. equally shares its donation with all its Charity partners each year. Currently LOVE BRAND & Co. is in partnership with Elephant Family (charity No. 1091671), The David Sheldrick Wildlife Trust (charity No. 1103836) and Tusk Trust (charity No. 803118).
How can I find out about what I am supporting through my purchase?
For updates on our charity news, sign up to our newsletter and see our charity page.
QUESTIONS ABOUT SIZES
Do LOVE BRAND & Co. sizes come up true to size?
Yes, our sizes are consistently true to European sizing.
What size do I need?
If you are unfamiliar with our products, please check our size assistance tables when viewing a product. Or call our sales team, we love to help.
QUESTIONS ABOUT ORDERING
Can I order over the phone?
Yes, please call our sales team on: +44 (0) 2073738338
Where is your shop?
Our Flagship boutique is in Chelsea, London, at No. 5 Park Walk, London SW10 0AJ.
Can I order in bulk?
Yes, for all wholesale enquires, please email info@lovebrand.com or call our sales ales on +44 (0) 2073738338.
Can I buy LOVE BRAND & Co. other shops?
Yes. Please see our Stockist pages at the bottom of the homepage.
QUESTIONS ABOUT PAYMENT
What forms of payment to you accept?
We accept all major credit and debit cards on our secure online checkout, by phone and in store. In the event of a computer problem at our checkout please try caching your browser and ensure the version is up to date, alternatively give our sales team a ring to troubleshoot any issue +44 (0) 2073738338
Are my financial details secure when I buy online?
Yes. The checkout is secure. LOVE BRAND & Co. does not store any customer financial details.
QUESTIONS ABOUT SHIPPING
Is shipping free when I order online?
Yes. LOVE BRAND & Co. is now offering complimentary worldwide delivery of all products ordered on our official website at www.lovebrand.com
Do you deliver to anywhere in the world?
Yes. Whether you are in London or Lamu, we can deliver anywhere in the world free of charge.
Will my delivered be recorded / tracked?
Yes. All shipments are made using recorded royal mail (UK and Europe) or tracked Fedex (Rest of the world.)
How long do shipments take?
Deliveries to the UK are next day delivery (on orders before before midday, exc weekends of national bank holidays). Deliveries to Europe and the Rest of the World
are between 2-5 working days. For more information please see shipping page at the bottom of the homepage.
QUESTIONS ABOUT RETURNING
